In the rapidly changing healthcare system of today, having stable administrative support is important. At Billmate, we offer virtual medical assistant services to help you manage your practice’s day-to-day operations. Our virtual assistants take care of phone calls, emails, and patient communications, as well as documentation and record-keeping. They are professional and trained to provide efficient assistance so that your practice can run smoothly. With Billmate's virtual medical assistant services, you can alleviate administrative burdens and focus on providing outstanding patient care. Our goal is to help you achieve increased efficiency and productivity.
Handle phone calls, emails, and patient inquiries.
Help with medical records and data entry.
Reduce overhead costs with virtual support.
Tailored to your practice’s specific needs.
We discuss your practice’s administrative needs and customize our support.
Our virtual assistants handle tasks like phone calls, emails, and documentation.
We work closely with your team to ensure seamless communication and workflow.
We provide regular updates on completed tasks and ongoing support.
We typically submit claims within 24-48 hours of receiving complete documentation. This rapid turnaround helps accelerate your payment cycle and improve cash flow.
Our clients enjoy a first-pass acceptance rate of over 98%, significantly higher than the industry average. This high acceptance rate is achieved through our rigorous pre-submission verification process and coding expertise.
We manage primary, secondary, and tertiary insurance billing seamlessly. Our system tracks the status of each claim and automatically submits to subsequent carriers once payment or denial is received from the primary insurer.
Absolutely. Our team includes specialists familiar with the unique billing requirements of various medical specialties. We customize our approach based on your specialty's specific coding guidelines, documentation requirements, and payer rules.