Privacy &
Communication Policy
At Billmate LLC, your privacy and communication preferences matter to us. We
use communication methods such as SMS and RingCentral strictly for
service-related purposes only.
Communication
Overview
- SMS (Text Messaging) – for billing, appointment, or support alerts.
- RingCentral – for secure voice and internal communication with clients.
We do not use these channels for advertisements or mass marketing. You will only receive
messages relevant to your service or inquiry.
Consent to
Communicate
- Verbal Consent: During calls, we ask if you'd like to receive service-related updates.
- Online Forms: Consent is collected via opt-in checkboxes with clear wording.
Example: "By providing your number, you agree to receive SMS
updates regarding your Billmate services. Message & data rates may apply. Reply STOP to unsubscribe."
How to Opt Out
To stop receiving SMS messages from Billmate:
Once you opt out, you will no longer receive messages unless you opt-in again.
Data Privacy
- Your data is never sold or shared with third parties.
- All messages are compliant with HIPAA and TCPA regulations.
- We maintain secure internal records of communication preferences.
Data Collection and
Retention
We collect minimal personal data only for service delivery. For example:
- When you leave a comment, we store your IP and browser for spam detection.
- Uploaded media may contain metadata—please remove location info before uploading.
- Login and comment cookies may be stored for convenience.
Your Rights
- You may request an export of your stored personal data.
- You may request deletion of your data unless legally required to retain it.
- You may edit or delete your user profile at any time.
Contact Information
Email: [email protected]
Phone: (917)
791-7038
Website: www.billmate.us